Customer Reviews

Average Rating

4.7/5
251 reviews
Rating: 1/5

"See above Instructions sent incorrect Still not working remotely"

Reviewed Friday, 21 December 2018

Rating: 1/5

"I never purchased this item!"

Reviewed Friday, 29 December 2017

Rating: 1/5

"Remotes are far too small for elderly with poor eyesight"

Reviewed Wednesday, 21 August 2013

Answer from Primrose: "Good afternoon, Sorry to hear you've got problems with the remote, it's not something that's ever been mentioned to us, but we will certainly be looking into improving them. As a solution for you, have you considered the sensor kit? Not only will it retract or extend the awning depending on the weather but also contains a remote with bigger buttons: http://www.primrose-awnings.co.uk/wind-sun-and-rain-sensor-kit-p-1997.html Please let us know if we can help you any further. Kind Regards, Primrose Awnings"