Customer Reviews

Average Rating

3.5/5
12 reviews
Rating: 1/5

"Bad product . When I complained that the OUTSIDE heaters were rusted inside after only a few weeks use, and not fit for purpose and that was why they kept blowing the bulbs . I was told that they are not really suitable for outside use ."

Reviewed Friday, 22 April 2016

Rating: 1/5

"Fire arrived on time as promised. It worked for 3days and the bulb (infra red tube) blew. So at a cost of £20 we ordered another bulb from you. (As our electrician said he was unable to buy one elsewhere.) again the fire worked for a couple of hours and blew again. Well, to replace another would have cost more than we had paid for the fire itself......we have given up and don't/can't use it anymore. So, I am completely dissatisfied with the product, and in future will not be buying anything online. Sincerely fed up Ceris Faulkner."

Reviewed Monday, 2 March 2015